Listening to Consumers: Key to Career Growth

In a recent discussion, a professional shared how fortunate experiences throughout their life have significantly propelled their career. Recalling their time at the Tropicana organization in the consumer packaged goods sector, they highlighted the influence of Ellen Maram, a mentor with profound industry knowledge from Nabisco. Maram imparted a crucial lesson to the professional: the significance of prioritizing consumer insights over personal opinions. This perspective has become a guiding principle in the professional's approach. Emphasizing the value of asking questions and listening intently to the consumer's voice, the professional underscored how these skills can lead to better outcomes in business and personal development. By staying curious and receptive to consumers' needs, individuals in any industry can enrich their understanding, aligning their strategies more closely with market demands.