VIA Rail Passengers Stuck for 10 Hours Demand Answers

On a recent weekend, passengers aboard a VIA Rail train experienced a grueling 10-hour delay while traveling between Montreal and Quebec City. The incident unfolded when the train suffered a breakdown, initiating a complex and distressing scenario for the travelers. The passengers reported losing access to basic necessities as power was cut, resulting in non-functional toilets, limited access to water, and dwindling food supplies. Eyewitness accounts described rising tensions as frustration mounted among those stranded, leading to a sense of 'mutiny' as people grew desperate. The VIA Rail CEO explained that the train was blocked in a single track territory, making evacuation difficult as the holiday weekend left no buses available for assistance. After a delay of several hours, a rescue train finally arrived to help those stranded. Responses to the incident include a promise of refunds and credits from VIA Rail, although passengers feel that a mere $150 compensation does not reflect the severity of their experience. Federal Transport Minister Pablo Rodriguez described the situation as unacceptable and vowed to address concerns with VIA Rail’s leadership. The company has launched an in-depth investigation into the incident, aiming to prevent future occurrences and restore passenger confidence.